A year or two ago, I wrote about the interviewing process and how candidates are being evaluated by companies not only on the initial strength of their resume and interviews, but also on the general communication between candidate and company arranging interviews, confirming schedules and providing further information, such as references. Based on the past several months of well over one hundred internal and external interviews, I must write again on the importance of this topic.
Most candidates spend a great deal of time creating a resume documenting their education, skills and experience. Of course there are great resumes and there are poor resumes, but overall, these days most candidates seem to be able to create a generally comprehensive resume. Now, what happens next is extremely important. The resume is your “key” to open the door and the interview process is the opportunity to get more information about the position and company and above all to communicate your strengths. Everyone already knows this!? Great! However, where many candidates have missteps is in the communication with clients between receiving your resume and the interview. Every candidate must remember they are being evaluated at every point of contact. You must treat these seemingly basic communications with HR or the hiring manager extremely professionally and with high importance. Always be respectful, professional, accommodating and humble. Always!
The following are a few responses via email after receiving an invitation from the hiring manager to visit their office or our office for an interview.
- “Can we have a Skype call first?”
- “i cant this week. how about late next week?”
- “before I come, how much does this job pay?”
- “You can see from my resume that I am very experienced. I will interview if the role pays at least 8.5 million.”
- “where is your office?”
- “I can only interview from 9:00PM”
- “I am not available during the business week, only on Saturday afternoons”
- “i have scheduled a vacation next week. can we meet when I get back?”
- “How many people do I have to meet and will it take longer than an hour?”
- “how much english can I use in this role”
These are just a few of the responses to companies that want to meet them. Believe it or not, but these candidates truly wanted to work for these companies and in the advertised role. As you can guess, none were offered employment and for about sixty percent of them, the invitation to interview was rescinded.
Remember, the interview starts at the first point of contact and lasts until your first day on the job. Again, make sure you are interacting with company representatives at all levels with tremendous respect and professionalism; moreover, you have to be extremely flexible and accommodating. You are always being evaluated, always!